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1 credit = $1 of LLM cost. Each tier includes a monthly credit grant that refreshes on your billing date. You can top up any time at pay-as-you-go rates. We never auto-charge you over your plan — when you run out, jobs pause and we ping you.

Yes. Upgrades take effect immediately and you're charged the prorated difference. Downgrades take effect at the end of your current billing cycle. You can also pause or cancel from the billing dashboard.

Your agents stop running, but your memory, custom agents, and historical jobs stay accessible for 30 days. After that, the data is permanently deleted. You can export everything as JSON from the dashboard at any time before that.

Yes — 14 days, no credit card up front. If you don't upgrade at the end of the trial, you drop to the Free tier with your custom agents paused (and re-enabled if you re-subscribe).

Custom credit volume (we negotiate, you can be at 10x-100x the included amount), SSO, audit log export, custom contracts (MSA/DPA/BAA), a dedicated success manager, and priority response on production incidents. Most customers under 50 seats don't need it.

Postgres on Supabase, in AWS ap-northeast-2 (Seoul). Encrypted at rest. Backups every 6 hours, 30-day retention. We never train on your data. Enterprise customers can request a specific region.

Not yet. We're keeping it simple at monthly until we have enough demand to justify the discount logic. Email [email protected] if you'd like to be notified when it lands.